Omexo is the best university for a better career & future
The university was established in 1990. There have 30+ faculty with excellent campus. All teachers are high experienced.
Working Hours and Response Times
Official Working Hours and Communication with the Academy
- ▪Working Days: All official academic and administrative services are provided from Monday to Friday.
- ▪Working Hours: From 08:00 AM to 04:00 PM Central European Time (CET). Please take these hours into consideration when submitting requests or inquiries to ensure prompt processing.
Response Time Frames
- ▪ Academic Inquiries: All questions regarding courses, assignments, or assessments will be answered within 48 working hours of receiving the request through official channels.
- ▪ Administrative Requests: This includes requests for deadlines extensions, withdrawals, re-evaluations, or any formal administrative appeal. These will receive a response within 72 working hours of receipt.
- ▪ Emergency Cases: Medical emergencies or urgent situations requiring immediate attention will be responded to within 24 hours whenever possible. Supporting documentation should be provided where applicable.
Every student at QUEST Academy is required to adhere to the following standards when communicating with the Academy to ensure effective interaction and academic discipline:
- ▪ Use Official Channels Only: Communication must take place strictly via institutional email, the official Learning Management System (LMS), or official website forms. Social media platforms or unauthorized channels should not be used for official requests.
- ▪ Maintain Professional and Clear Correspondence: Messages should be concise, clear, polite, and free of informal or casual phrasing, maintaining respect and professionalism across all forms of communication.
- ▪ Provide Essential Information: In every message, the student must include their (full name, student ID number, and the specific course or certificate name) to facilitate a quick and accurate response.
- ▪ Contact the Relevant Personnel Directly: Students must directly message the specific individual responsible for their current course or certificate program. Inquiries should not be directed to staff members handling other courses or certificates to ensure accurate and efficient processing.
- 1.Students are highly encouraged to respect these hours to facilitate the formal and organized tracking of requests and inquiries.
- 2.Communication outside of these specified hours or via unofficial channels may lead to delayed responses or the non-acceptance of requests.
- 3.Adherence to these guidelines reflects academic discipline and ensures that the educational process runs smoothly and efficiently.
- 4.QUEST Academy aims to support and assist students at all stages of learning. Regardless of any technical disruptions, administrative obstacles, or delays in response that a student might encounter, we are fully committed to addressing them and providing the necessary assistance to ensure continuity. Our goal is for every student to feel comfortable, confident, and reassured throughout their academic journey, knowing we are constantly here to support and guide them in a spirit of love and academic discipline.
QUEST Academy aims to support and assist students throughout all stages of their learning journey. Regardless of any academic or technical difficulties a student might face, or any potential delay in responding to an inquiry or request, we are fully committed to resolving the issue and providing the necessary support to ensure learning continuity.
Our ultimate goal is for every student to feel comfortable, confident, and reassured during their academic journey, knowing that we are always here to support and guide them in a spirit of love and academic discipline.